Monaris
our expert answer

frequently asked questions

Got Questions? We’ve Got Answers
Q1. What treatments do you offer at Monaris Skin & Hair Clinic?
A: We specialize in skin, hair, and aesthetic treatments including hair transplants, GFC therapy, anti-aging procedures, laser treatments, facials, and pigmentation correction.
Q2. Are your treatments safe?
A: Yes, all treatments are USFDA-approved, performed by board-certified dermatologists using globally trusted technology.
Q3. Do I need a consultation before starting treatment?
A: Yes, every patient undergoes a detailed consultation to design a customized treatment plan.
Q4. How many sessions will I need?
A: The number of sessions depends on the treatment type and your individual concern. Our doctors will guide you during consultation.
Q5. Do you offer permanent results?
A: Some treatments like hair transplants are permanent, while others such as laser hair removal offer long-lasting results with minimal maintenance.
Q6. Are your treatments painful?
A: Most treatments are painless or cause minimal discomfort thanks to advanced techniques and numbing options.
Q7. Can I combine multiple treatments in one session?
A: Yes, our dermatologists often design combination therapies for enhanced and faster results.
Q8. Do you offer anti-aging solutions?
A: Yes, we provide anti aging injections, fillers, Thermage, HIFU, laser tightening, and collagen-boosting treatments.
Q9. Do you have treatments for pigmentation and scars?
A: Yes, we offer advanced laser therapy, chemical peels, microneedling, and customized skincare programs.
Q10. Do you provide non-surgical options?
A: Absolutely! Many of our treatments are non-invasive or minimally invasive with no downtime.
Q11. How soon will I see results?
A: Some treatments show instant effects, while others take a few weeks or sessions for visible results.
Q12. Do you offer treatments for sensitive skin?
A: Yes, we customize every procedure to your skin type, including sensitive or acne-prone skin.
Q13. Are your hair loss treatments effective?
A: Yes, we offer scientifically proven solutions like, GFC, and transplants for long-lasting results.
Q14. Can you remove tattoos, warts, or moles?
A: Yes, our clinic provides safe and scar-minimized removal procedures with lasers and RF technology.
Q15. Do you offer aesthetic treatments for overall glow?
A: Yes, we provide facials, skin brightening drips, chemical peels, and laser-based glow therapies.
Q1: What payment methods do you accept?
A: We accept cash, debit/credit cards, UPI, and net banking.
Q2: Do you offer EMI options?
A: Yes, EMI facilities are available for selected treatments and packages.
Q3: Is there a consultation fee?
A: Yes, we charge a nominal consultation fee, which may be adjusted with certain treatments.
Q4: Do you offer package deals?
A: Yes, we provide discounted packages for multiple-session treatments.
Q5: Can I pay online in advance?
A: Absolutely! You can pre-pay online through secure payment links or our clinic website.
Q6: Do you provide treatment on installments?
A: Yes, flexible installment plans are available with partner banks.
Q7: Do you charge extra for follow-ups?
A: Many treatments include follow-ups, while some may have a minimal additional charge.
Q8: Are there seasonal discounts?
A: Yes, we offer seasonal, festive, and promotional discounts announced on our social media and website.
Q9: Can I buy treatment vouchers or gift cards?
A: Yes, we offer gift vouchers for treatments and skincare services.
Q10: Do you have corporate tie-ups?
A: Yes, we provide special rates for corporate clients and group bookings.
Q11: Is my advance refundable if I cancel?
A: Refunds depend on our cancellation and refund policy, shared during booking.
Q12: Do you provide GST invoices?
A: Yes, we provide GST-compliant invoices for all payments.
Q13: Can I upgrade my package later?
A: Yes, upgrades are allowed; you only pay the difference amount.
Q14: Do you offer membership benefits?
A: Yes, members enjoy exclusive discounts and priority booking benefits.
Q15: Can I transfer my package to a family member?
A: Yes, in many cases packages can be shared or transferred to family with prior approval.
Q1: Where is Monaris Skin & Hair Clinic located?
A: We are located in prime areas of Delhi and Indore , easily accessible to patients.
Q2: Do you have advanced equipment?
A: Yes, we use state-of-the-art USFDA-approved lasers and medical devices.
Q3: Is the clinic hygienic?
A: Absolutely. We follow strict sterilization and hygiene protocols.
Q4: Do you have separate facilities for men and women?
A: Yes, we ensure privacy and comfort with dedicated spaces.
Q5: Is the clinic wheelchair accessible?
A: Yes, our clinic is fully accessible for differently-abled patients.
Q6: Do you have a waiting lounge?
A: Yes, our clinic offers a comfortable, modern waiting lounge with amenities.
Q7: Do you have Wi-Fi?
A: Yes, complimentary Wi-Fi is available for patients.
Q8: Do you have parking facilities?
A: Yes, we provide convenient parking options near the clinic.
Q9: How do you ensure patient safety?
A: We use disposable instruments, sterilization methods, and WHO-recommended protocols.
Q10: Do you have in-clinic pharmacy?
A: Yes, we stock prescribed medications and dermatologist-recommended skincare.
Q11: Do you offer blood tests or diagnostics on site?
A: Yes, we offer basic diagnostic support and collaborate with trusted labs.
Q12: Is there emergency medical support?
A: Yes, our staff is trained in basic life support and equipped for emergencies.
Q13: Do you have multiple branches?
A: Yes, Monaris has branches in Delhi and Indore, with more expanding soon.
Q14: Do you maintain patient records digitally?
A: Yes, we maintain secure digital medical records for follow-ups and continuity of care.
Q15: Do you provide home care products after treatment?
A: Yes, we recommend and provide dermatologist-approved skincare products.
Q1: Who performs the treatments at Monaris?
A: All treatments are performed by experienced dermatologists and trained specialists.
Q2: Are your doctors qualified?
A: Yes, our doctors are board-certified dermatologists with global training and expertise.
Q3: Can I choose my doctor?
A: Yes, you can request your preferred doctor based on availability.
Q4: How experienced are your doctors?
A: Our doctors have over 20 years of collective experience in dermatology and hair restoration.
Q5: Do your doctors attend training for the latest techniques?
A: Yes, they regularly attend national and international workshops to stay updated.
Q6: Will the same doctor handle all my sessions?
A: Wherever possible, yes, to ensure consistent and personalized care.
Q7: Can I get a second opinion within the clinic?
A: Yes, we encourage patients to seek opinions from other in-house specialists if needed.
Q8: Are treatments directly supervised by dermatologists?
A: Yes, every treatment is performed or supervised by qualified dermatologists.
Q9: Do your doctors specialize in hair transplants?
A: Yes, our founder, Dr. Arihant Surana, is a global leader in hair transplantation.
Q10: Do you have female dermatologists?
A: Yes, we have both male and female dermatologists on our expert panel.
Q11: Can I consult online with your doctors?
A: Yes, we offer video consultations for patients unable to visit in person.
Q12: How do I know which doctor is right for me?
A: During booking, our team assigns the most suitable dermatologist based on your concern.
Q13: Do doctors provide lifestyle and skincare advice?
A: Yes, along with treatment, they guide you with homecare and preventive skincare.
Q14: Are doctors available for follow-ups after treatment?
A: Yes, follow-ups are a part of our treatment process to monitor results.
Q15: Do your doctors handle celebrity clients?
A: Yes, Monaris doctors are trusted by celebrities and high-profile clients across India.
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